We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, service reviews, recommendations, and personal profile.

 When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We also gather from you such information for the provision of our legal services to you as is necessary for the performance of a contract to which you are a party, or to take steps prior to entering into a contract with you. The retainer between you and Wildblood Legal Ltd which is made up of our terms of business and client care letter, sets out the terms of the contract and the services we will provide. It is necessary for the purposes of our legitimate interests, except where our interests are overridden by the interests, rights or freedoms of affected individuals (such as you). To determine this we shall consider a number of factors, such as what you were told at the time you provided your data, what your expectations are about the processing of the data, the nature of the data, and the impact of the processing on you.

In addition to information entered into our website or case management system, we will also collect some or all of the following information in order to deal with your matter;

1. Contact details (including your name, address, date of birth, and email address)

2. Photographic identification and proof of address documents (to carry out due diligence)

3. Professional information (such as job title, previous positions, and professional experience)

4. Banking and financial details (to establish the source of funds where a relevant transaction is involved)

5. In some circumstances, where necessary to act in your best interests, we may need to process information which is sensitive in nature, such as diversity and health related information.  We may need to share this information with third parties, for example a court or tribunal. If you volunteer sensitive personal data, you will be allowing us to process it as part of engaging our services. We may provide this information when involving other professionals on your behalf such as a barrister or other professional. 

In personal matters you may be providing other third party data to us, in which case we will use such data as a data controller in our own right and will comply with data protection legislation in relation to use of that data.  You must have the authority to disclose personal data if it relates to someone else and all data disclosed should be complete, accurate and up-to-date.

In matters involving children, the children will be represented by their parents or guardians.  We will explain to you why we need the information and how it will be used, both when we initially collect the data and as your matter progresses.

In respect of our website we collect any such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations

 Our company  website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 We may contact you to notify you regarding your file, account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Cookie Name             Purpose                                    Duration        Cookie Type

 

XSRF-TOKEN              Used for security reasons       Session     Essential

 

Hs                                  Used for security reasons       Session     Essential

svSession                     User Login                                  12 mths    Essential

SSR-caching                ndicates system where site    1 minute   Essential

                                        rendered

_wixCIDX                      System monitoring/debug      3 mths      Essential

_wix_browser_sess    System monitoring/debug      Session    Essential

consent-policy            Cookie banner parameters      12 mths    Essential

smSession                    Identifies logged in site

                                        members                                   Session     Essential

TS*                                 Security and anti-fraud            Session     Essential

bSession                       System effectiveness

                                       measurement                             30 mins    Essential

fedops.logger.X           Stability/effectiveness

                                       measurement                            12 mths     Essential

google  analytics        site visitor information              session         

Click here for an overview of privacy at Google

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Based upon the services you need we may pass your details to selected people or organisations to carry out certain activities on our behalf. For example, personal information you provide may be disclosed to our agents, who may keep a record of that information.

We may pass your information to any third parties where required to do so in the course of providing legal services, or where we are obliged by law.

At the outset of your matter we may not be aware of all the other parties involved as this will depend on the specific nature of the work.

We will not share your information with third parties for marketing purposes.

If you are not our client your personal data may be processed to enable us to provide legal advice to our client and may also be used in legal proceedings on behalf of our client. We are allowed to use your information because it is in the legitimate interests of our client to do so. We may also have to use your personal data to comply with our own legal and regulatory obligations.

If you don’t want us to process your data anymore, please contact us at wearefamily@wildbloodlegal.co.uk

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at wearefamily@wildbloodlegal.co.uk

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